Kyc problem Concordium wallet

I am trying to Kyc my Concordium wallet but kyc was not submitting.Please fix this problem.

Due to the decentralised and regulatory nature of Concordium’s services, the KYC process is handled by a third party, and not by Concordium. For this reason we unfortunately can’t do much to help you verify your identity, and you will have to reach out to Notabene via with questions related to identity verification.

Due to the sudden influx of new users, there might be a longer response time.

In the meantime we suggest checking out the steps on this page, as they might help you solve some of the challenges that can arise when submitting an identity request.

Thank you for showing interest in our project.