Identity verification failed

jiyu · February 10, 2023, 1:26am

Hi.

I tried to set up browser wallet, but failed in identity verification process.

Could you tell me what to do?

abizjak · February 10, 2023, 5:52am

An identity for that identifier already exists.

Have you tried to run identity recovery? That should recover it.

Otherwise use a different seed phrase.

jiyu · February 12, 2023, 1:26am

How can I try identity recorvery?

I lost seed phrase.

abizjak · February 12, 2023, 6:21am

If you lost your seed phrase then you cannot recover.

jiyu · February 13, 2023, 8:24am

So I would like to open new account with my id, but it failed with this image

How can I solve this problem?