Wallets
| Topic | Replies | Views | Activity | |
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Identity Issuance Failures
In case your identity issuance and initial account creation fails or is pending for more than 15 minutes, the following checklist might be helpful. Desktop Wallet :computer: The “waiting for device” message during the… |
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2 | 1048 | July 1, 2021 |
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Changing the mobile wallet password with pending identities or accounts
The mobile wallets allow changing the password used to access account and identity keys. However this ability is disabled when there are pending (i.e., non-finalized) identities or accounts. In normal circumstances ide… |
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2 | 318 | May 17, 2021 |
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Moving accounts across networks is not possible
It is not possible to move accounts or GTU from testnet to mainnet or vice-versa. Likewise it is not possible to transfer GTU from accounts on different networks, e.g., from a testnet account to a mainnet account. |
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2 | 237 | May 17, 2021 |
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Robustness issues with shielded transfer in mobile wallets
When executing multiple shielded transfers or unshielding flows in the mobile wallets within a very short period of time, inconsistencies might be observed. These robustness issues can be circumvented by waiting a few se… |
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2 | 209 | May 17, 2021 |
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Performance issues in mobile wallet on Android phones
Performance issues, e.g. long processing times, might occur when running the mobile wallet on a low end Android phone. Processing delays might not be indicated by appropriate waiting screens. |
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2 | 212 | May 17, 2021 |
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Inconsistency with numbers on ID documents
When issuing an identity with identity provider Notabene , which is based on a Danish ID document, the personal identity number might be included as document number in the issued identity instead of the actual ID documen… |
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2 | 235 | May 17, 2021 |
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Supported ID document types and countries
For issuing a real-world identity in any of the wallets, i.e. an identity based on a physical ID document, 3rd parties identity issuer Notabene and identity verifier Onfido are invoked. For a list of supported ID documen… |
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2 | 337 | May 17, 2021 |
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Discussions and issues pertaining to using a wallet
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2 | 377 | June 11, 2021 |
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Can't Open Legacy Wallet Mobile App
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4 | 53 | March 20, 2023 |
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How to recover my account with a private key?
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2 | 39 | March 4, 2023 |
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Wallet recovery does not seem to work?
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5 | 36 | March 2, 2023 |
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Identity issurance failed
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3 | 54 | February 15, 2023 |
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I lost seed phrase
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1 | 32 | February 12, 2023 |
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Connect to Wallet Extension for chrome is too slow
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8 | 93 | February 8, 2023 |
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Identity attribute reveal or attribute proof api
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2 | 42 | January 16, 2023 |
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Install of Ledger app 3.0.1 on MacOS Ventura 13.01 fails with Ledger Nano S Plus on firmware 1.0.4
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2 | 69 | January 2, 2023 |
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Exporting/importing accounts - secret encryption key
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3 | 52 | December 28, 2022 |
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Initial testnet account creation failure
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4 | 61 | December 8, 2022 |
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Delegating from web app
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1 | 60 | December 2, 2022 |
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Delete Account on Chain
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3 | 57 | November 28, 2022 |
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Corporate Identity/accounts
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2 | 73 | November 27, 2022 |
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Install of Ledger app 3.0.1 on Ubuntu 20.04 fails with Ledger Nano S Plus on firmware 1.0.4
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20 | 176 | November 9, 2022 |
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Cant Undelegate on Phone
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3 | 76 | November 9, 2022 |
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Using web-sdk api - error while get account info
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5 | 55 | November 7, 2022 |
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Connect iOS dApp to Concordium iOS Wallet
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1 | 85 | October 20, 2022 |
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Asking for extra CCDs for testnet wallet
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2 | 93 | October 17, 2022 |
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Wallet accounts empty on MacOS
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1 | 56 | October 16, 2022 |
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Got a read only Wallet with coins and one without coins
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2 | 98 | October 16, 2022 |
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How do I import existing legacy wallet to new wallet?
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2 | 119 | October 16, 2022 |
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Concordium Mobile Wallet
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2 | 125 | October 16, 2022 |